About us
Contact us online
Our online Contact us it is the easiest way to get in touch.
How can I report a problem with my booking?
You can let us know about any technical problems with our website by contacting us. To help us fix the problem, please be as specific as possible, including the type of device you were using, and where possible attach a screenshot.
What is your complaints procedure?
If your journey didn't go to plan, we want to hear from you. We aim to provide a completely hassle-free service, so get in touch and let us know about your experience. We'll then get to work investigating what happened with our service provider. We ...
How can I leave feedback on my rides?
We'd love to hear about your journey, whether it was perfect or could've been better, as this helps us to continually improve the service we offer. You should've received a short survey after you completed your journey, if you missed it, you can send ...
How can I report a problem with your website?
You can let us know about any technical problems with our website by contacting us. To help us fix the problem, please be as specific as possible, including the type of device you were using, and where possible attach a screenshot.
How will you use my personal data?
Your trust means everything to us, so we're committed to protecting any personal information that you give us. We always treat your data with the utmost care and will only ever use it for purposes you have agreed to. Have a read of our Privacy Policy ...
What services do you offer?
We provide an easy way to book airport transfers in locations around the world, with a guaranteed price and free cancellation. See All Our Services
What vehicles do you offer?
You can book a range of vehicles through CARS.limo, from the four-seater business sedan to the First-class luxury sedan. For bigger groups, you can choose an SUV or luxury van. As much as we'd love to tell you exactly what the make and model of your ...
What is a Meet & Greet Service?
The driver will park the vehicle and meet you inside the terminal, by the baggage claim area. Give us your flight number when you book (or enter the airport you're flying from) and we'll adjust your pick-up time automatically if needed. Whether your ...
What is a Curbside Pick up for Airport Arrival Transfer?
Our Curbside Pick up service allows you to keep the cost of your transfer down by removing the Meet & Greet service fee. If you've booked a Curbside Pickup, your driver won't come and meet you at Arrivals, instead, you'll need to call them after ...