What is a Meet & Greet Service?
The driver will park the vehicle and meet you inside the terminal, by the baggage claim area. Give us your flight number when you book (or enter the airport you're flying from) and we'll adjust your pick-up time automatically if needed. Whether your flight is on-time, early, or late, we'll be there as scheduled and we'll wait up to 45 minutes after your flight arrival time - plenty of time for you to get through security and collect your bags.
Automatically adjusted pick-up time
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What is a Curbside Pick up for Airport Arrival Transfer?
Our Curbside Pick up service allows you to keep the cost of your transfer down by removing the Meet & Greet service fee. If you've booked a Curbside Pickup, your driver won't come and meet you at Arrivals, instead, you'll need to call them after ...
What happens after I make a booking?
As soon as you've completed your booking, you'll receive a confirmation email and text message. Make sure you read all of the confirmation emails to ensure your journey details are correct. If you've selected an airport pick-up service that doesn't ...
What do I do when my flight has landed?
If you've selected a Meet & Greet service, your driver will greet you in the Arrivals hall, simply look for the friendly face holding a sign with your name on it. Remember: make sure you read your original confirmation email, it includes information ...
What should I do if I can't find my driver?
Please double-check your confirmation email for instructions on where your driver will be. If you've booked a Meet & Greet service, your driver should be waiting for you in Arrivals. If you've booked a Curbside pickup airport transfer, you should ...
How do I find my driver and how can I contact them?
Your driver will collect you from your booked pick-up address. If your pick-up is from an airport, your confirmation email will contain information on where to meet your driver. If you've booked a Meet & Greet airport pick-up, simply follow the ...