We recommend contacting your driver directly using the number we sent you prior to pick-up. If you need further help, you can contact us and we'll try our best to reunite you with your belongings.
If you’re due to be picked up in the next 24 hours: We may be able to update your booking. Contact us If you’re due to be picked up in the next 2-3 days: It may be easier to cancel and make your booking again.
Your driver will collect you from your booked pick-up address. If your pick-up is from an airport, your confirmation email will contain information on where to meet your driver. If you've booked a Meet & Greet airport pick-up, simply follow the ...
For bookings made more than 24 hours in advance of your pick-up, we'll send you contact details for our service provider 12 hours before your journey. If you make your booking less than 24 hours before your pick-up, we'll put these details in your ...
When it comes to any unique requirements, we recommend reaching out to us personally so we can advise on the right option. You can contact us using our online contact form.