Cars FAQs - How Can I Leave Feedback On My Rides?

How can I leave feedback on my rides?

We'd love to hear about your journey, whether it was perfect or could've been better, as this helps us to continually improve the service we offer. You should've received a short survey after you completed your journey, if you missed it, you can send us feedback here.

Equally, if you'd like to give us positive feedback or have any other suggestions to improve the  service, use the link above to share your thoughts.

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    • Can I cancel my booking?

      You can cancel your ride up to 24 hours before pick-up by heading MANAGE MY BOOKING Most rides can be canceled easily as long as the driver has enough notice. To find out how much notice you need to give, check your booking confirmation.
    • How can I get a receipt or invoice for my booking?

      Your invoice will be sent to you via email approximately 24 hours after your ride has taken place. Single invoices are also available for download from your account on the website. Simply go to your past rides, select the ride you would ...