What is a Curbside Pick up for Airport Arrival Transfer?

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• Why has my pick-up time changed to my flight arrival time?

  When you’re travelling from an airport, we update your pick-up time to your flight arrival time. This is to ensure that the driver arrives once you land – and only begins the 45 minute waiting period from that time. Concerned about delays? Don’t ...

• My flight leaves the departure airport on one day and lands at the arrival airport on the next day. Which day should I tell you to pick me up?

  When booking, please use the date you land at the arrival airport. For your reassurance, we’ll also ask you for your flight number so the driver can track your flight. Adding this means the driver will know exactly when to arrive - whether you’re ...

• I'm traveling to the airport. What information do you need from me?

  Like most journeys with us, we ask for the time you want to be picked up, the place you want to be picked up from, and the airport where you want to be dropped off. On the day of travel, your driver may ask you which terminal you need. If you’re ...

• How can I make a booking and what information will I need?

  We've made it quick and easy to book your journey through our secure online form, here's how it works: 1. Enter your journey details. 2. Choose the vehicle you'd like, from a car to a business sedan, luxury. sedan, SUV and van. 3. Enter the passenger ...

• Why do I need to have a working mobile phone at the time of pick-up?

  Being able to call you helps your journey run smoothly. For example, we may need to update your pick-up location, your driver may be struggling to find you or there may be an emergency. Some drivers may be able to use online messaging apps, but not ...