Cars FAQs - How Will You Use My Personal Data?

How will you use my personal data?

Your trust means everything to us, so we're committed to protecting any personal information that you give us. We always treat your data with the utmost care and will only ever use it for purposes you have agreed to. Have a read of our Privacy Policy to find out more about how we take care of your personal information, it's not a huge, rambling document – about five minutes should do it.
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    • How do you keep my personal data secure?

      All personal data and payment details are encrypted by our website using SSL technology. This is an industry-standard security protocol to protect data. For more details on how we safeguard your personal information, please read our Privacy Notice.
    • How long will my journey take?

      You’ll get an estimated time for the journey on the booking page. This time will be based on general traffic, weather and road conditions, so may change on the day of travel.
    • How will the driver know I am the right passenger?

      If confirmation is required, your driver will ask you to confirm your name and journey details.
    • Will the driver be able to speak my language?

      Our partners are usually local to the region they service, so we won’t be able to guarantee that a driver can speak your language. However, if you have any communication issues, our multilingual customer service team will be more than happy to help. ...
    • How can I make a booking and what information will I need?

      We've made it quick and easy to book your journey through our secure online form, here's how it works: 1. Enter your journey details. 2. Choose the vehicle you'd like, from a car to a business sedan, luxury. sedan, SUV and van. 3. Enter the passenger ...