Which vehicle should I book?
We have options for everyone from solo passengers to 14-people groups. If you’re traveling alone or as part of a small group, we recommend a Business Sedan, or luxury vehicle, which seats between 1 and 3 people. If you’re traveling in a group of up to 6 people, then we recommend our SUVs. If you traveling with 6 to 14 people, then choose our luxury vans. See Our Vehicles
Can I request a specific vehicle?
Not currently. But you can choose a category of vehicle, such as business sedan, luxury sedan, SUV or luxury van, and you're guaranteed a vehicle from that class.
Can I change the type of vehicle I’ve booked?
If you need a different type of vehicle, and your pick-up time is more than 24 hours away, please cancel and rebook with the right vehicle type. As you’re within the free cancellation period, you won’t be charged for canceling.
How much luggage can my chosen vehicle hold?
We list luggage capacities for every vehicle that appears in your search results. Generally, these vehicles can carry between 2 and 16 suitcases, if each suitcase measures 63cm high, 36cm wide, and 21cm deep. Not sure which vehicle is the best option ...
Can I book a return journey?
Yes, and it's easy: when entering your journey details on the booking form, you'll see an option to select a return trip using the same locations, simply click it and enter a date and time. You can also add a return later on in the booking process, ...
Who should I contact if I've left personal belongings in the vehicle?
We recommend contacting your driver directly using the number we sent you prior to pick-up. If you need further help, you can contact us and we'll try our best to reunite you with your belongings.