Cars FAQs - When Will I Receive Contact Details For My Driver?

When will I receive contact details for my driver?

For bookings made more than 24 hours in advance of your pick-up, we'll send you contact details for our service provider 12 hours before your journey. If you make your booking less than 24 hours before your pick-up, we'll put these details in your confirmation email.

We'll also send you an emergency contact number via email and text message, around 10 minutes before your pick-up, or once your flight has landed.

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