Cars FAQs - What is Your Cancellation Policy?

What is your cancellation policy?

It's free to cancel your trip during your free cancellation period. Your trip can be canceled easily using my booking part of the site. The length of your free cancellation period varies depending on the service you book. We'll explain the cancellation policy during the booking process and again in your confirmation email.  See Terms of Service

Please note, we cannot accept cancellation requests sent by email.  

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    • What happens if my flight is cancelled?

      If your flight is canceled, our normal cancellation policy will apply. You can find details on this in our Terms and Conditions.
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      We provide an easy way to book airport transfers in locations around the world, with a guaranteed price and free cancellation. See All Our Services
    • Can I change the type of vehicle I’ve booked?

      If you need a different type of vehicle, and your pick-up time is more than 24 hours away, please cancel and rebook with the right vehicle type. As you’re within the free cancellation period, you won’t be charged for canceling.
    • How will you use my personal data?

      Your trust means everything to us, so we're committed to protecting any personal information that you give us. We always treat your data with the utmost care and will only ever use it for purposes you have agreed to. Have a read of our Privacy Policy ...