I've booked a return journey, do I need to confirm my booking the day before?
No, there's no need to confirm a return journey, just enjoy your stay and your driver will collect you at your booked pick-up point. Plus our system will resend email confirmation 24 hours before the pick-up time.
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Can I change the type of vehicle I’ve booked?
If you need a different type of vehicle, and your pick-up time is more than 24 hours away, please cancel and rebook with the right vehicle type. As you’re within the free cancellation period, you won’t be charged for canceling.
Can I book a return journey?
Yes, and it's easy: when entering your journey details on the booking form, you'll see an option to select a return trip using the same locations, simply click it and enter a date and time. You can also add a return later on in the booking process, ...
How long will my journey take?
You’ll get an estimated time for the journey on the booking page. This time will be based on general traffic, weather and road conditions, so may change on the day of travel.
How can I make a booking and what information will I need?
We've made it quick and easy to book your journey through our secure online form, here's how it works: 1. Enter your journey details. 2. Choose the vehicle you'd like, from a car to a business sedan, luxury. sedan, SUV and van. 3. Enter the passenger ...
I’ll be arriving at a port. Do I need to do anything different when booking?
We recommend adding your ship name or arrival pier or dock number to the ‘Comments for your driver’ section when booking. This may help the driver find you if you have any issues on the day. Be sure to give yourself enough time to get to your ...