Your pick-up instructions will tell you where to go, and you’ll have a phone number for your driver. The driver will be able to get in touch with you too, so switch your phone on once you land and keep it to hand. You can also find information about your journey on our handy pick-up companion page. We’ll send you a link to this page via text shortly before your journey. Most trips go ahead without issue, but our help center team is available if you need them. Contact us