Cars FAQs - I’m Having Trouble Paying on Your Website. What Should I Do?

I’m having trouble paying on your website. What should I do?

Please check that you have entered the correct card number, expiry date, and security code.


If this doesn’t fix the problem, there may be an issue with your card. We suggest contacting your bank or card provider.


Occasionally, you may need to refresh the page or try again later, but we will show an error on the page to let you know this.

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