How old does someone have to be to travel on their own with you?

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• I travel with a wheelchair. What support do you offer?

  When it comes to any unique requirements, we recommend reaching out to us personally so we can advise on the right options for your needs.   You can contact us using our online contact form.

• How long will my journey take?

  You’ll get an estimated time for the journey on the booking page. This time will be based on general traffic, weather and road conditions, so may change on the day of travel.

• Can I change my booking?

  If your travel plans have changed, so can your booking. Head to ‘My booking’ to change: When you get picked up, and Flight number Minor corrections to the pick-up and drop-off points Your passenger details It’s easy to change your booking online. ...

• I'm traveling to the airport. What information do you need from me?

  Like most journeys with us, we ask for the time you want to be picked up, the place you want to be picked up from, and the airport where you want to be dropped off. On the day of travel, your driver may ask you which terminal you need. If you’re ...

• How do I find my driver?

  Please check your confirmation email, as this will have instructions that tell you exactly where to go. Once your driver is assigned, we’ll send you their name and phone number, as well as details of the vehicle. The driver will be able to get in ...