How long will my journey take?
You’ll get an estimated time for the journey on the booking page. This time will be based on general traffic, weather and road conditions, so may change on the day of travel.
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How will you use my personal data?
Your trust means everything to us, so we're committed to protecting any personal information that you give us. We always treat your data with the utmost care and will only ever use it for purposes you have agreed to. Have a read of our Privacy Policy ...
How will the driver know I am the right passenger?
If confirmation is required, your driver will ask you to confirm your name and journey details.
Am I able to take animals on my journey?
We love pets too, but we can't carry them unfortunately.
I've booked a return journey, do I need to confirm my booking the day before?
No, there's no need to confirm a return journey, just enjoy your stay and your driver will collect you at your booked pick-up point. Plus our system will resend email confirmation 24 hours before the pick-up time.
Can I book a return journey?
Yes, and it's easy: when entering your journey details on the booking form, you'll see an option to select a return trip using the same locations, simply click it and enter a date and time. You can also add a return later on in the booking process, ...