Cars FAQs - How Do I Find My Driver? - Help Center

How do I find my driver?

Please check your confirmation email, as this will have instructions that tell you exactly where to go. Once your driver is assigned, we’ll send you their name and phone number, as well as details of the vehicle. The driver will be able to get in touch with you too, so keep your phone to hand on the day of travel.

 

Nearer the time, look out for a text message with driver info – an easy way to access all this information while you’re on the move.


    • Related Articles

    • I’m traveling from an airport. How do I find my driver?

      Your pick-up instructions will tell you where to go, and you’ll have a phone number for your driver. The driver will be able to get in touch with you too, so switch your phone on once you land and keep it to hand. You can also find information about ...

    • What should I do if I can't find my driver?

      Please double-check your confirmation email for instructions on where your driver will be. If you've booked a Meet & Greet service, your driver should be waiting for you in Arrivals. If you've booked a Curbside pickup airport transfer, you should ...

    • Where can I find my driver’s contact details?

      We’ll send you the details of your driver as soon as they’re assigned to your booking. Also on the day of the ride, you will recieve text with driver info.

    • How do I find my driver and how can I contact them?

      Your driver will collect you from your booked pick-up address. If your pick-up is from an airport, your confirmation email will contain information on where to meet your driver. If you've booked a Meet & Greet airport pick-up, simply follow the ...

    • Can I tip my driver?

      We've worked hard to ensure the service you receive is worthy of a tip, but your fare is inclusive of taxes, fees and gratuity, so you don't need to tip your driver. It's entirely up to you!