How can I make a booking and what information will I need?
We've made it quick and easy to book your journey through our secure online form, here's how it works:
1. Enter your journey details.
2. Choose the vehicle you'd like, from a car to a business sedan, luxury. sedan, SUV and van.
3. Enter the passenger details, including a mobile phone number, email address and flight number if you're booking an airport transfer.
That's it! Pay your guaranteed price and we'll be waiting for you when you arrive.
Important: If you're being picked up at an airport, entering your flight number (or the airport you're flying from) is essential. We'll use your flight details to keep an eye on your arrival time, so we can automatically adjust your pick-up time if you're going to be late, or early.
If you're booking a return trip back to the airport, we'll need your pick-up time rather than your flight departure time.
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What happens after I make a booking?
As soon as you've completed your booking, you'll receive a confirmation email and text message. Make sure you read all of the confirmation emails to ensure your journey details are correct. If you've selected an airport pick-up service that doesn't ...
I've booked a return journey, do I need to confirm my booking the day before?
No, there's no need to confirm a return journey, just enjoy your stay and your driver will collect you at your booked pick-up point. Plus our system will resend email confirmation 24 hours before the pick-up time.
Can I make a booking on behalf of a third party?
Yes, you can. Just remember that the contact details you enter will be used for important communication about the booking. We strongly recommend that you enter the mobile phone number of the passenger, so the driver can get in touch at the time of ...
I’ll be arriving at a port. Do I need to do anything different when booking?
We recommend adding your ship name or arrival pier or dock number to the ‘Comments for your driver’ section when booking. This may help the driver find you if you have any issues on the day. Be sure to give yourself enough time to get to your ...
How will you use my personal data?
Your trust means everything to us, so we're committed to protecting any personal information that you give us. We always treat your data with the utmost care and will only ever use it for purposes you have agreed to. Have a read of our Privacy Policy ...