Can I make a booking on behalf of a third party?
Yes, you can. Just remember that the contact details you enter will be used for important communication about the booking. We strongly recommend that you enter the mobile phone number of the passenger, so the driver can get in touch at the time of pick-up, if needed.
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What happens after I make a booking?
As soon as you've completed your booking, you'll receive a confirmation email and text message. Make sure you read all of the confirmation emails to ensure your journey details are correct. If you've selected an airport pick-up service that doesn't ...
Can I make a booking over the phone?
Our online booking system helps keep the price you pay as low as possible, so all bookings must be made on our website.
How can I make a booking and what information will I need?
We've made it quick and easy to book your journey through our secure online form, here's how it works: 1. Enter your journey details. 2. Choose the vehicle you'd like, from a car to a business sedan, luxury. sedan, SUV and van. 3. Enter the passenger ...
I’m having trouble changing my booking online. What should I do?
If you’re due to be picked up in the next 24 hours: We may be able to update your booking. Contact us If you’re due to be picked up in the next 2-3 days: It may be easier to cancel and make your booking again.
Can I make special requests?
Yes, for example if you need a child seat please tell us in the comments for the driver section when making your booking. We'll always try our best to fulfil your request, but sometimes it may not be possible and we'll contact you to let you know ...