Can I change the type of vehicle I’ve booked?
If you need a different type of vehicle, and your pick-up time is more than 24 hours away, please cancel and rebook with the right vehicle type. As you’re within the free cancellation period, you won’t be charged for canceling.
Which vehicle should I book?
We have options for everyone from solo passengers to 14-people groups. If you’re traveling alone or as part of a small group, we recommend a Business Sedan, or luxury vehicle, which seats between 1 and 3 people. If you’re traveling in a group of up ...
Can I request a specific vehicle?
Not currently. But you can choose a category of vehicle, such as business sedan, luxury sedan, SUV or luxury van, and you're guaranteed a vehicle from that class.
How much luggage can my chosen vehicle hold?
We list luggage capacities for every vehicle that appears in your search results. Generally, these vehicles can carry between 2 and 16 suitcases, if each suitcase measures 63cm high, 36cm wide, and 21cm deep. Not sure which vehicle is the best option ...
Can I change my booking?
If your travel plans have changed, so can your booking. Head to ‘My booking’ to change: When you get picked up, and Flight number Minor corrections to the pick-up and drop-off points Your passenger details It’s easy to change your booking online. ...
How do I change or cancel my booking?
You can change your booking up to 24 hours before pick-up on Manage my Booking Just enter your confirmation number and email address to log in and view your booking.