Am I able to take animals on my journey?
We love pets too, but we can't carry them unfortunately.
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How long will my journey take?
You’ll get an estimated time for the journey on the booking page. This time will be based on general traffic, weather and road conditions, so may change on the day of travel.
Will the driver be able to speak my language?
Our partners are usually local to the region they service, so we won’t be able to guarantee that a driver can speak your language. However, if you have any communication issues, our multilingual customer service team will be more than happy to help. ...
Can I book a return journey?
Yes, and it's easy: when entering your journey details on the booking form, you'll see an option to select a return trip using the same locations, simply click it and enter a date and time. You can also add a return later on in the booking process, ...
I've booked a return journey, do I need to confirm my booking the day before?
No, there's no need to confirm a return journey, just enjoy your stay and your driver will collect you at your booked pick-up point. Plus our system will resend email confirmation 24 hours before the pick-up time.
Can I eat and drink on the journey?
Some of our partners may allow eating and drinking inside their vehicles. However, it’s best to check with your driver before you do, as you may be charged for any mess caused by eating or drinking while in the vehicle.